Shipping policy

Last updated: 8 January 2026

At Oschersleben Life, we are committed to providing reliable, transparent, and secure shipping for all orders. Shipping availability, delivery times, and costs are always clearly displayed at checkout before payment.

1. Shipping Destinations

Oschersleben Life is a global online store offering men’s watches, women’s handbags, and jewelry to customers worldwide.

We currently ship to selected countries across Europe, North America (including the United States and Canada), and other international regions. Available shipping destinations are shown at checkout.

Shipping availability may vary depending on the product, destination, and logistics conditions.

2. Order Processing Time

Processing Time (Handling Time):  
1–3 business days (Monday–Friday)

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

3. Estimated Delivery Time

Estimated delivery time includes processing and transit:

Processing Time: 1–3 business days  
Transit Time: 10–25 business days  
Total Estimated Delivery: 12–28 business days  

Delivery times are estimates and may vary depending on destination, carrier operations, customs clearance, and external factors such as weather or peak seasons.

4. Shipping Costs & Pricing Transparency

Shipping costs are clearly displayed at checkout before payment.

- Free or paid shipping may apply depending on product or location  
- All applicable taxes (including VAT where required) are included or displayed at checkout  
- No hidden fees will be charged beyond what is shown during checkout  

5. Shipping Method & Tracking

All orders are shipped through trusted international logistics partners.

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Please allow 24–48 hours for tracking updates to become active.

6. Customs, Duties & Import Taxes

For customers within the European Union:
- VAT is included at checkout  
- No additional import charges apply  

For customers outside the EU (including the United States and Canada):
- Customs duties or import taxes may apply depending on local regulations  
- These charges are the responsibility of the customer unless otherwise stated at checkout  

7. Delivery Process

Orders are shipped internationally and may be handed over to local carriers for final delivery in your country.

Delivery timelines are estimates and may be affected by customs processing, local carrier delays, or unforeseen circumstances.

8. Delays, Lost or Damaged Packages

If your order is delayed, lost, or arrives damaged, please contact us as soon as possible.

Oschersleben Life, operated by Yorokobis LLC, will assist in coordinating with logistics partners to resolve delivery issues.

9. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

10. Secure Checkout

All orders are processed securely through Shopify and trusted payment providers, including Shop Pay.

Your payment information is protected using industry-standard security measures.

11. Contact Information

Email: support@oscherslebenlife.com  
Phone (United States): +1 406 797 0224  

Support Hours:  
Monday–Friday, 09:00–18:00